Utilities & Infrastructure in Norfolk, VA

Water systems, internet access, and utility services

Internet & Broadband Access

Source: Census ACS

Broadband Access

87.3%

of households

Cable / Fiber / DSL

72.4%

of households

No Internet

9.3%

of households

Total Households

94,457

Internet Subscription Types

Cable, Fiber, or DSL

72.4%

Cellular Data Plan

83.0%

Satellite

3.9%

Cellular Only (no wired)

12.9%

No Internet Access

9.3%

Device Ownership

Source: Census ACS

Has Computer

94.5%

of households

Smartphone

90.1%

of households

Desktop / Laptop

76.9%

of households

Tablet

61.5%

of households

Any Computing Device

94.5%

Smartphone

90.1%

Desktop / Laptop

76.9%

Tablet

61.5%

Smartphone Only

11.6%

No Computer

5.5%

Percentage of households with each device type. Data from the U.S. Census Bureau ACS (2023 5-year estimates, tables B28001 & B28002).

Water Systems

Source: EPA SDWIS

Water Systems

Population Served

298,051

Violations (5yr)

System Name	Type	Source	Pop. Served
NORFOLK, CITY OF	Community	Surface water	234,220
NAVAL STATION NORFOLK	Community	Purchased surface water	48,826
NSA HAMPTON ROADS, MAIN BASE	Community	Purchased surface water	7,533
NSA HAMPTON ROADS, PORTSMOUTH ANNEX	Community	Purchased surface water	6,072
NAVAL SUPPORT ACTIVITY-NW	Community	Ground water	1,400

87.3% of households in Norfolk have broadband internet access. 72.4% have cable, fiber, or DSL service. 12.9% rely solely on cellular data without a wired connection. 9.3% of households have no internet access. 11.6% use only a smartphone without a desktop or laptop. The area is served by 5 water systems, providing water to 298,051 people. No water quality violations have been reported in the past 5 years.