Utilities & Infrastructure in Springfield, MA

Water systems, internet access, and utility services

Internet & Broadband Access

Source: Census ACS

Broadband Access

83.2%

of households

Cable / Fiber / DSL

66.8%

of households

No Internet

12.4%

of households

Total Households

58,046

Internet Subscription Types

Cable, Fiber, or DSL

66.8%

Cellular Data Plan

73.9%

Satellite

2.6%

Cellular Only (no wired)

14.7%

No Internet Access

12.4%

Device Ownership

Source: Census ACS

Has Computer

88.6%

of households

Smartphone

82.5%

of households

Desktop / Laptop

62.4%

of households

Tablet

50.0%

of households

Any Computing Device

88.6%

Smartphone

82.5%

Desktop / Laptop

62.4%

Tablet

50.0%

Smartphone Only

16.8%

No Computer

11.4%

Percentage of households with each device type. Data from the U.S. Census Bureau ACS (2023 5-year estimates, tables B28001 & B28002).

Water Systems

Source: EPA SDWIS

Water Systems

Population Served

168,055

Violations (5yr)

System Name	Type	Source	Pop. Served
SPRINGFIELD WATER AND SEWER COMMISSION	Community	Surface water	167,954
WOODLAND WALK APARTMENTS	Community	Ground water	76
SILVER MEADOW	Community	Ground water	25

83.2% of households in Springfield have broadband internet access. 66.8% have cable, fiber, or DSL service. 14.7% rely solely on cellular data without a wired connection. 12.4% of households have no internet access. 16.8% use only a smartphone without a desktop or laptop. The area is served by 3 water systems, providing water to 168,055 people. No water quality violations have been reported in the past 5 years.