Utilities & Infrastructure in New Orleans, LA

Water systems, internet access, and utility services

Internet & Broadband Access

Source: Census ACS

Broadband Access

83.5%

of households

Cable / Fiber / DSL

67.9%

of households

No Internet

12.7%

of households

Total Households

155,060

Internet Subscription Types

Cable, Fiber, or DSL

67.9%

Cellular Data Plan

76.5%

Satellite

5.2%

Cellular Only (no wired)

13.7%

No Internet Access

12.7%

Device Ownership

Source: Census ACS

Has Computer

92.6%

of households

Smartphone

88.3%

of households

Desktop / Laptop

72.2%

of households

Tablet

52.6%

of households

Any Computing Device

92.6%

Smartphone

88.3%

Desktop / Laptop

72.2%

Tablet

52.6%

Smartphone Only

15.4%

No Computer

7.4%

Percentage of households with each device type. Data from the U.S. Census Bureau ACS (2023 5-year estimates, tables B28001 & B28002).

Water Systems

Source: EPA SDWIS

Water Systems

Population Served

387,921

Violations (5yr)

System Name	Type	Source	Pop. Served	Violations
NEW ORLEANS CARROLLTON WATER WORKS	Community	Surface water	334,903	2
NEW ORLEANS ALGIERS WATER WORKS	Community	Surface water	52,785	10
LAFAYETTE MHP LLC	Community	Ground water	188	1
GIVING HOPE RETREAT	Community	Ground water	45	8

83.5% of households in New Orleans have broadband internet access. 67.9% have cable, fiber, or DSL service. 13.7% rely solely on cellular data without a wired connection. 12.7% of households have no internet access. 15.4% use only a smartphone without a desktop or laptop. The area is served by 4 water systems, providing water to 387,921 people. A total of 21 water quality violations have been recorded over the past 5 years.