Utilities & Infrastructure in Normal, IL

Water systems, internet access, and utility services

Internet & Broadband Access

Source: Census ACS

Broadband Access

83.7%

of households

Cable / Fiber / DSL

75.4%

of households

No Internet

4.4%

of households

Total Households

19,775

Internet Subscription Types

Cable, Fiber, or DSL

75.4%

Cellular Data Plan

73.0%

Satellite

3.8%

Cellular Only (no wired)

6.9%

No Internet Access

4.4%

Device Ownership

Source: Census ACS

Has Computer

97.1%

of households

Smartphone

92.7%

of households

Desktop / Laptop

88.4%

of households

Tablet

61.7%

of households

Any Computing Device

97.1%

Smartphone

92.7%

Desktop / Laptop

88.4%

Tablet

61.7%

Smartphone Only

5.1%

No Computer

2.9%

Percentage of households with each device type. Data from the U.S. Census Bureau ACS (2023 5-year estimates, tables B28001 & B28002).

Electricity Rates

Source: U.S. Energy Information Administration (2024)

Residential Rate

15.9¢

per kWh

-14% vs 50K-100K avg

Commercial Rate

11.8¢

per kWh

-20% vs 50K-100K avg

Industrial Rate

8.8¢

per kWh

-20% vs 50K-100K avg

Avg Monthly Bill

$110

residential

-24% vs 50K-100K avg

7% below the national average of 17.1¢/kWh

Residential electricity in Illinois averages 15.9¢ per kWh, compared to the national average of 17.1¢. The average monthly electric bill is $110. State-level averages from EIA Electric Sales & Revenue data (2024).

Normal vs Similar Cities

Source: EIA (2024)

Comparing electricity rates with randomly selected cities of similar population (50,000 - 100,000). Each city represents its state's average rate.

Residential Rate (¢/kWh)

Commercial Rate (¢/kWh)

Industrial Rate (¢/kWh)

Average Monthly Bill

Water Systems

Source: EPA SDWIS

Water Systems

Population Served

59,831

Violations (5yr)

System Name	Type	Source	Pop. Served	Violations
NORMAL	Community	Ground water	52,736	0
ILLINOIS STATE UNIVERSITY-NORMAL	Community	Purchased ground water	6,600	0
NORTH MEADOW VILLAGE MHP	Community	Purchased ground water	495	1

83.7% of households in Normal have broadband internet access. 75.4% have cable, fiber, or DSL service. 6.9% rely solely on cellular data without a wired connection. 4.4% of households have no internet access. 5.1% use only a smartphone without a desktop or laptop. The area is served by 3 water systems, providing water to 59,831 people. A total of 1 water quality violation has been recorded over the past 5 years.