Utilities & Infrastructure in Hilo, HI

Water systems, internet access, and utility services

Internet & Broadband Access

Source: Census ACS

Broadband Access

89.4%

of households

Cable / Fiber / DSL

74.9%

of households

No Internet

7.3%

of households

Total Households

17,126

Internet Subscription Types

Cable, Fiber, or DSL
74.9%
Cellular Data Plan
82.0%
Satellite
4.3%
Cellular Only (no wired)
11.1%
No Internet Access
7.3%

Device Ownership

Source: Census ACS

Has Computer

94.1%

of households

Smartphone

86.4%

of households

Desktop / Laptop

79.5%

of households

Tablet

65.3%

of households

Any Computing Device
94.1%
Smartphone
86.4%
Desktop / Laptop
79.5%
Tablet
65.3%
Smartphone Only
8.1%
No Computer
5.9%

Percentage of households with each device type. Data from the U.S. Census Bureau ACS (2023 5-year estimates, tables B28001 & B28002).

Water Systems

Source: EPA SDWIS

Water Systems

24

Population Served

118,171

Violations (5yr)

0

System NameTypeSourcePop. ServedViolations
HILOCommunityGround water39,4770
NORTH KONACommunityGround water29,5810
SOUTH KOHALACommunitySurface water9,6120
SOUTH KONACommunityGround water6,5120
OLAA-MOUNTAIN VIEWCommunityGround water6,4670
NORTH KOHALACommunityGround water4,9330
HAINACommunityGround water4,5630
WAIOHINU-NAALEHUCommunityGround water2,9480
PAPAIKOUCommunityGround water2,2030
LALAMILOCommunityGround water1,8950
PAHOACommunityGround water1,8850
PEPEEKEOCommunityGround water1,4500
PAHALACommunityGround water1,2260
LAUPAHOEHOE-KAPEHUCommunityGround water1,1690
HAWAIIAN OCEAN VIEW ESTATESCommunityGround water1,0000
PAAUILOCommunityGround water7160
HONOMUCommunityGround water6450
KUKUIHAELECommunityGround water4830
HAKALAU-WAILEACommunityGround water4020
KALAPANACommunityGround water2750
OOKALA (DWS)CommunityGround water2640
NIULIICommunityGround water2540
NINOLECommunityGround water1510
PEPEEKEO WATER ASSOCIATIONCommunityPurchased ground water600

89.4% of households in Hilo have broadband internet access. 74.9% have cable, fiber, or DSL service. 11.1% rely solely on cellular data without a wired connection. 7.3% of households have no internet access. 8.1% use only a smartphone without a desktop or laptop. The area is served by 24 water systems, providing water to 118,171 people. No water quality violations have been reported in the past 5 years.